Privacy Policy

Lawn & Irrigation Services Bundaberg

Effective Date:

31/03/2025

Lawn & Irrigation Services Bundaberg respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

What Information We Collect

We may collect the following types of personal information:

Full nameContact details (phone number, email address, home address)
Property access informationPayment details (for invoicing purposes)
Any additional information provided via website forms, phone calls, emails, or in-person interactions
We may also collect non-identifiable usage data from our website, such as IP address and browser type, for analytics purposes.

How We Collect Your Information

We collect your information when:

You contact us via our website, phone, or email
You request a quote or book a serviceYou interact with our social media or digital ads
You voluntarily complete customer surveys or provide feedback

Why We Collect Your Information

We collect personal information to:

Provide and manage our lawn and irrigation services
Issue quotes, invoices, and receipts
Schedule and confirm appointments
Improve our services and website experience
Communicate promotions, updates, or important service information (if you opt-in)

Disclosure of Information

We will not share your personal information with third parties unless:

It is necessary to deliver our services (e.g. subcontractors or delivery services)
We are required by law or regulation
You have given us consent

We do not sell, rent, or trade your personal information to any external parties.

Data Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access or disclosure. This includes secure databases, password-protected systems, and regular backups.

Access and Correction

You may request access to your personal information or request that it be corrected if inaccurate, outdated, or incomplete. To do so, please contact us using the details below.

Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features of the site may not function as intended.